Privacy
Sonifex Website Privacy Statement
Sonifex Ltd. is committed to respecting your privacy. In general, you can visit the Sonifex website without revealing any information about yourself. We do collect information regarding visitors to our website. Some information is required in order to process orders, for example. We analyse this data for trends and statistics to help us provide you with a better service.
The following discloses the information gathering and dissemination practices for this Web site: Sonifex Ltd. It applies to services, facilities and technologies which are employed on this site, or which may be employed in the future.
Personal Information Recorded
Order Information : To process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.
Information From Registration Forms : Our site's on-line forms require you to give us contact information (like your name, email address, organisation name, quote address and phone number). Contact information from the registration forms is used to answer questions, send you information or brochures about our company and its services, quote you pricing and to send occasional newsletters. You may opt-out of receiving mailshots by using the tick-boxes described below. We may also later use the information to contact you regarding the quote, brochure or information supplied to you.
Surveys : Our online surveys may ask you for contact information (like email address). Contact information is used to make improvements to our web sites, and to build up bodies of knowledge about effective Internet marketing.
When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.
You can help Sonifex update and maintain the accuracy of any personal information you supply by notifying Sonifex of any changes to your address, title, phone number or e-mail address.
Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our Web site. We also use this information to help us to make using our web site easier and more enjoyable.
In almost all cases, when you go to a web site, web servers log your interaction with the site in something called a log file. Standard log files like ours contain basic information like what time what pages were viewed, and the IP address of the visitor. We use this information to analyse trends, administer the site, track user's movements, and gather broad demographic information for aggregate use. We make no effort to identify IP addresses with individual users.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Sonifex is committed to taking reasonable steps to protect the individual identifying information that you provide. We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted.
While on a secure page, such as our payment form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing/browsing'. This is your assurance that our site is authentic and that we're employing SSL security.
You can check this security protection setting within your browser. To ensure you have the most protection available, be sure to download the latest version of today's most popular browsers. For more information, contact your browser's publisher.
Protecting Your Privacy
The following options allow you to protect your privacy, if you wish :
Allow Sonifex Ltd to use your information
Data collected is only used for internal marketing, i.e.
- To send you information about Sonifex products that you may be interested in.
- To answer your questions.
- To give you information about our company and its services.
- To contact you if you have requested pricing or brochures, or if you have received a quotation from us.
- To send you newsletters and mailshots on Sonifex products and services, either by post, fax or email.
- To send marketing surveys regarding how we may serve you better.
Your information will not be shared with individuals or other companies except in the following circumstances :
- To third parties that are involved in the processing of your order, for delivering specific services to you (for example, the financial institution that issued your credit card or the courier that delivers your order).
- Where we forward your information to one of our distributors so that they can handle your enquiry.
- Where you have asked us for information on products and/or services which we can not provide, we may forward your information to other companies in order that they can help you. Usually, we will notify you of this.
- Where Sonifex Ltd is sold to, or buys, another company, your information will be shared with this company.
- Unless required by law.
By ticking the box, you agree to the conditions listed. If you uncheck the box, you will not be contacted by Sonifex for any reason and we will not be able to trade with you.
Allow Sonifex Ltd to send you faxed, posted or emailed newsletters.
This option allows you specifically to opt-out of receiving any mailshots from Sonifex Ltd. If you do opt to receive one of our email newsletters or other online publications, these will always contain information on how you may apply to stop receiving them.
Allow your information to be used by other companies.
Currently, we do not sell or share customer information with other companies. However, if we decide to do so at a future date, by ticking this box, you agree that we can sell, or pass on, your information to other companies. If you do not agree to share, we will ensure that your data will not be released to other companies.
External Links
Our Web site may provide links to third party sites (Manufacturers websites for example). Please be aware that Sonifex Ltd is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us by e-mailing hostmaster@sonifex.co.uk.
